Life events

Life can throw up different situations that might affect your pension. This section covers how things like working part-time, sick leave, parental leave, or divorce could impact your retirement benefits and what you need to know in each case.

What situations could affect my retirement benefits?

Working part-time

If you work part-time, the retirement benefits you build up are worked out using the actual hours you work and the salary you would’ve earned if you were full-time. This means there’s no reduction in retirement benefits for any period that you work part-time.

Example

You’ve worked for the Company for 30 years: 20 years full-time (37 hours per week) and 10 years part-time (18.5 hours per week).

Your pensionable service would be: 20 + 10 x (18.5/37) = 25 years

This may be calculated slightly differently for historic periods of pensionable service.

Note: If you die while working part-time, your life assurance lump sum would be worked out using your current pensionable salary.

Sick leave

If you’re off sick for a short period of time, there is no impact on your Group contributions or retirement benefits.

If you’re off work for a longer period, you’ll only pay contributions based on the actual salary you receive and your pensionable service for that period may be reduced accordingly. If you choose to make up the full rate of contributions when you return to work, you’ll receive retirement benefits based on your full pensionable service.

If your salary stops, the Company will decide whether to allow you to continue in the Group.

Parental leave

You’ll continue in the Group during any period of maternity leave, paternity leave, adoption leave or other parental leave.

For any statutory leave or paid leave, further information can be found on MyHub.

For any unpaid leave, you won't pay any contributions or build up pensionable service. If you choose to pay the backdated contributions when you return to work, you'll have this period counted as pensionable service.

Divorce

If you get divorced, your retirement benefits may form part of any divorce settlement. This is a complicated area and there are several ways that retirement benefits may be taken into account as part of the process.

If you need information about your retirement benefits for a divorce or civil partnership dissolution, you’ll need to contact Aptia. There may be a charge for providing information requested by the court.

How the Scheme is managed

Legal information

The Group is managed by the Directors of Manweb Corporate Pension Trustee Limited (the “Trustee”). It’s their duty to run the Group in the best interests of you and your dependants. Some of the Directors are appointed by the Company and some are appointed by members.

The Trustee runs the Group in accordance with current pension laws and a formal document which records the governance of, and benefits provided by, the Group, called the “Trust Deed and Rules”. This guide gives you a summary of the Group benefits, but if there are any differences then the Trust Deed and Rules and pension laws will override this summary.

All relevant Group documents are held on OneView. The Trustee Report and Accounts can be provided on request.

Data protection

The Trustee needs to hold personal data about you and your dependants to be able to run the Group. The Group’s Privacy Information Notice can be found on OneView – this includes details of our advisers and service providers.

OneView

If you can’t find what you’re looking for here, go to OneView at aptiaoneview.co.uk/manweb

OneView is your personal member portal, giving you 24/7 access to real-time information about your retirement benefits. Go to OneView if you need to:

Update your personal details, such as your address or email.
Nominate or update your dependants or beneficiaries and their contact details.
Change the bank that your pension is paid into.

Watch this video to find out how to register and what you can do on OneView.

You can also download the MyPension@Aptia mobile app so you can engage with your pension on the go.

Help with problems

We always aim to provide a high standard of service to you. Any day-to-day queries about the Group should be referred to Aptia.

However, if you experience any problems that Aptia can’t resolve for you, the Trustee has an ‘Internal Dispute Resolution Procedure’ which is designed to deal with any complaints.

Please contact:

Claire Dunne - Pension Projects and Services Manager
Email - pensions@scottishpower.com
Address - ScottishPower Headquarters, 11th Floor, 320 St. Vincent Street, Glasgow, G2 5AD

Other useful contacts

Money & Pensions Service

The Money & Pensions Service is available at any time to give you free information and guidance on pensions. It can also help anyone who has a problem, complaint or dispute with their occupational or personal pension scheme.

Email: contact@maps.org.uk
Address: Borough Hall, Cauldwell Street, Bedford, MK42 9AB

The Pensions Ombudsman

The Pensions Ombudsman investigates and decides complaints and disputes of facts or law in relation to pension schemes. The Ombudsman is completely independent and there is no charge for this service.

Email: enquiries@pensions-ombudsman.org.uk
Address: 10 South Colonnade, Canary Wharf, London, E14 4PU

The Pensions Regulator

The Pensions Regulator is the regulator of work-based pension schemes in the UK. The Pensions Regulator is able to intervene in the running of schemes where trustees, employers or professional advisers have failed in their duties. Its priority is to work with schemes to identify and reduce any risk to members’ benefits.

Online: thepensionsregulator.gov.uk

Understand the jargon Contact Aptia Pensions OneView